Privacy Policy

Last updated: 6th January 2026

Alt Valley Active is run by Alt Valley Community Trust we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

We are registered in England and Wales and operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Charity name: Alt Valley Community Trust Registered address: The Communiversity, Altcross Road, Liverpool, L11 0BS Charity number: 519835 Email: enquiries@altvalley.co.uk

We are the data controller for the personal data we collect.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Name
• Email address
• Phone number
• Postal address
• Communication preferences
• Volunteer details (where applicable)
• Member details
• Website usage data (such as IP address and cookies)

We do not knowingly collect data from children under 13 without parental consent.

3. How We Collect Personal Data

We collect data when you:

• Sign up to or access one of our services
• Sign up to our newsletter or mailing list
• Contact us by email, phone, or form
• Volunteer with us
• Visit our website

4. How We Use Your Personal Data

We use your data to:

• Communicate with you about our work
• Provide a service to you
• Manage volunteers and supporters
• Improve our website and services
• Comply with legal and regulatory obligations

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you have given clear permission
• Contract – to deliver a service
• Legal obligation – for tax, accounting, or regulatory purposes
• Legitimate interests – to operate and improve our charity (without overriding your rights)

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure systems and passwords
• Limited access to personal information
• Encryption where appropriate

We keep your data only for as long as necessary for the purposes outlined in this policy or as required by law.

7. Sharing Your Data

We do not sell your personal data.

We may share data with trusted third parties such as:

• Payment processors
• IT and website service providers

All third parties are required to protect your data and comply with UK data protection laws.

8. Your Data Protection Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO) ICO website: https://www.ico.org.uk

9. Cookies

Our website may use cookies to improve your experience. You can control cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: enquiries@altvalley.co.uk